We stride to to make every transaction successful. If you are
unsatisfied with your purchase for some reason, we carry a store
policy of 30 Day Exchange or Money Back Guarantee. Buyer will pay
for return postage and associated cost to return the order

Refund will be given as soon as we receive your return. If you
request for exchange, it will be sent as soon as we receive your
return.

For speedier refund, please email us tracking information for your
returned package, we will process your refund or exchange as soon
as we have the tracking information.

Refund will go back to your paypal or credit account within 30 days of
your purchase. For return of order older than 30 days, a check of the
same value as your order will be mailed to you.

Pokemonzone.com
Attn: Return
2605 Renwick Avenue
Elk Grove, CA 95758
USA