PokmeonZone ships all orders from our California facility usually in 1-3 business days. We provide carrier tracking service to all order shipments. You will receive shipment notice with tracking# by email as soon as your order is shipped or in the process of being shipped. You should be able to access the tracking status directly by clicking on the email link to the carrier tracking page. In case you are unable to receive shipment notification by email for some reason, you can contact us by email at info@pokemonzone.com or via chat to obtain tracking number for your order. You can use the given tracking number to find out status of your package by logging onto carrier's tracking page.

We provide you with 3 ways to tracking your package:

1) If you receive US Postal Service tracking number (usually a 22 digit number for US destination)
or a 13 digits alphanumeric string for international destination), please use this link for tracking your package:
Enter US Postal Tracking#

2) If you receive UPS tracking number (a 18 digits alphanumeric string starting with 1Z), please use this
link for tracking your package:
Enter UPS Tracking#

3) If you have not yet received tracking or shipping confirmation number via email,
please find out Order Status. We will find the the status of the package for you.